Support & Documentation

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How do I bypass a proxy server?

WebConsole software is not compatible to work with certain proxied environment.

ISA server tends to alter network traffic in a way that distorts the communication between WebConsole and WebAlive servers.

We usually advise the following to our clients to bypass ISA or other incompatible Proxy servers –

 > You can advise your Network/System administrator to configure your desktop (where the WebConsole software is installed) to bypass ISA/Proxy server.

 > If you have access to an external VPN server, you can use a VPN connection that enables you to bypass the ISA/Proxy server.

If you need further help, please contact WebAlive Support.