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How do I change my password?

Please follow the steps below to change your password:

From Client Portal:

 Please login to the client portal – https://portal.webalive.com.au and click ‘WebConsole’.

Dashboard

Now, please click the ‘Change Password’ and enter a new password.

 

From Console:

1. From the Console screen click “Administration” button and select Change Password or select “Administration” –> “Change Password” from top menu.

ChangePass_1

 

 

  • Enter the password you are currently using in the first field.
  • Enter your new password in the second field and then confirm this in the third field.

ChangePass_2

 

2. Press “Save”. Below window will appear.

ChangePass_3

3. Press “OK” to confirm the change.