Support & Documentation

Close
How to configure Mac Mail?

Table 1.1: Which one to pick, IMAP or POP3?

POP3 (Post Office Protocol)

> POP3 always downloads new emails from the mail server to your computer. It does not leave any copies unless you specify.
> POP3 is suitable if you only access your email from one computer and if you do not need to access emails while you are away from your personal computer.
> If you are on a new PC or using any email client software for the first time, this protocol will download only the new emails and you will not get any previous emails unless you arrange a backup.
> POP3 will erase all of your emails automatically from the server after they are downloaded. If you use POP3, you do not have to worry about email space as long as you are using the default settings.

IMAP (Internet Message Access Protocol)

> IMAP copies the email from mail server. This protocol does not erase/download until you specify.
> IMAP is better than POP3, if you require access to your emails while you are away from your personal computer. It leaves a copy of all emails, you will receive all the emails available as long as you do not delete them manually.
> If you are on a new PC or using any email client software for the first time, this protocol will copy all the emails to your new PC. Once the download is done, it simply imports the new emails and will automatically synchronise with the new mail server.
> IMAP does not delete any emails from the server, so you may reach to your email space quota, if you do not delete your emails manually. Reaching your email space quota can have an affect on receiving emails

Setting up Mac Mail POP:

1. Open Mac Mail.

2. Click on Preferences from the Mail menu in the top toolbar.

3. Click on the Accounts tab.

4. Within the Accounts tab, click on the plus add sign in the bottom left corner to create your new account.

1

A dialog box will now appear. This is where you will enter your general account information:

2

5. Set the Account Type to POP.

6. Enter your name and email address.

7. Click Continue.

8. Set the incoming mail server to mail.YourDomainName (see more details in Table 1.2).

9. Enter your username (use full email address) and password for your email account.

10. Click Continue.

3

11. Set the outgoing mail server to mail.YourDomainName (see more details in Table 1.2).

Your Incoming and Outgoing Mail Server often works with mail.YourDomainName (use your WebAlive hosting domain instead of YourDomainName),  but you can also use your WebAlive hosting email server address:

Table 1.2 :

Incoming & Outgoing Server WebAlive Hosting Package
mail.yourdomain.com
OR
bork.webmascot.com
If you are using following CMS package:
WebMini, WebCommerce, WebSuite, WebConsole.
mail.yourdomain.com
OR
kewell.webmascot.com
OR
cahill.webmascot.com
If you are using WebAlive cPanel Hosting package.

 

warning  If you are not sure about your Incoming & Outgoing Mail Server address, please check your WebAlive provisioning email or contact WebAlive Support.

warning  If you are having trouble sending emails, please try using your ISP’s (Internet service provider) SMTP details. Please contact your ISP to retrieve these.

 

12. Make sure Use Authentication is checked.

13. Enter your email address and password.

14. Click Continue.

4

 

Using Authenticated SMTP

1. Click on the “Account Information” tab.

2. Click within the “Outgoing Mail Server (SMTP)” drop-down box.

3. Click on “Edit Server List”.

4. Click within the “Outgoing Mail Server (SMTP)” drop-down box.

5. Click “Add Server”.

6. Set the server port to 587